Next Day Delivery On Orders Before 3pm

100% Irish Owned

Stock In Ireland

Frequently Asked Questions

What services do you provide?
We offer nationwide pallet racking installation as well as warehouse layout and design services.
Do you offer an assembly service?
Many of our products come flat packed but are very easy to assemble, such as our boltless shelving. We can, however, work with you on larger projects such as kitting out a warehouse with pallet racking. We have a team of people nationwide who are happy to help you with this.
How soon can you deliver my purchase?
Along with our fulfilment partners, we do our very best to get your order to you on the next business day providing you order by 3pm Monday to Friday.
What if my product is not what I expected?
We have utmost confidence in our products and aim to make our website descriptions and photographs as clear and as accurate as possible. However if you have any issues whatsoever please contact us by phone or email and we will be more than happy to help.
Can I physically visit you?
Yes, of course. We are located in Poolboy, Ballinasloe just off the M6 motorway. You'll find our full address on our Contact Us page. Our opening hours are Mon-Fri 9am-6pm and Sat 9am-1pm.
What are the star ratings I see on the website?
We take customer satisfaction very seriously so we use a 3rd party, unbiased system called Trustpilot. Trustpilot sends post-sale, entirely impartial surveys to our customers, giving you the opportunity to tell us about your experience.
What if my product arrives damaged?
In the unlikely event that your product arrives damaged, please give us a call or send us an email and we will do our very best to resolve the issue as quickly as possible.
What services do you provide to businesses?
Our commercial customers can benefit from our professional pallet racking installation, and warehouse layout and design services.
Can RackZone kit out my warehouse?
That's what we're here for! So we can meet your requirements, simply get in touch and tell us: 1. The size (length, width, height) of the area in square feet that you want to kit out.
2. What type of storage products you require, i.e. pallet racking, shelving etc.
Do you sell products for home and garden storage?
Yes we do. We stock a number of products that are ideal for domestic garages, sheds, and basements etc, including chipboard, MDF and laminate shelving, slatwall, workbenches and storage boxes.
How much does delivery cost?
Delivery varies depending on the product and the size of your order. You will see the total cost of delivery at checkout before you complete payment.
Are there any special offers or discounts on delivery?
Yes - if you order 5 or more shelving bays, we will deliver your order, nationwide, absolutely free.
How quickly can I get my order?
All of our items are held in stock and if you order before 3pm you will receive your purchase the next working day. If you order after 3pm it will arrive on the second working day after that.
Are your products in stock?
Yes, we physically stock all of our products, although from time to time an out of stock situation may arise if demand for that particular product is very high.
Do you sell pre-owned products online?
We do. We offer a range of pre-owned regular and longspan shelving, pallet racking, and workbenches. All pre-owned products are carefully checked before re-sale and only offered for sale if they meet our strict quality control guidelines.
What are starter bays and extender bays?
A starter bay is a complete shelving unit with two uprights. An extender bay has one upright so that it can be connected to the starter to increase shelving space. Further extenders can be added to the system to increase storage capacity as and when needed.
Where are you located?
We are based in Ballinasloe, Co. Galway, just off the M6 motorway.    Pollboy, Ballinasloe, Co. Galway, H53 RD23, Ireland