Next Day Delivery
Order by 3pm, Monday to Thursday, and your order is delivered the next working day.
We hold stock in Ireland and dispatch the same day. We hit next-day on 95% of orders; occasionally one takes an extra working day. If the date matters, call us on 090 9673261 before you order and we'll confirm it.
When your order arrives
Monday to Thursday - order before 3pm and it's delivered the next working day.
Friday - order before 3pm and it's delivered on Monday.
After 3pm, or at the weekend - your order is dispatched the next working day, so it arrives the day after that. An order placed after 3pm on Thursday arrives Monday; anything from Friday afternoon through Sunday arrives Tuesday.
Orders placed after 3pm are dispatched the next working day wherever possible, but next-day delivery isn't guaranteed on those.
What delivery costs
Delivery is priced by size and weight, so it varies with what you're ordering - from €8 for small items up to €240 for large palletised orders like racking and longspan bays.
You'll see the exact delivery cost in your basket before you pay. Nothing is added afterwards.
Roughly, orders fall into three bands:
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Small items: part bins, containers, accessories and tool storage. From €8, sent by DPD.
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Larger items: floor tiles, tilt bins and single shelving bays. Sent by DPD or pallet depending on size.
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Palletised orders: pallet racking, longspan shelving, bulk shelving and multi-bay orders. Priced per pallet, see the pallet delivery section below.
Ordering several large items? Call us on 090 9673261 before you order. We can often combine an order onto fewer pallets and bring the delivery cost down.
Free delivery on bulk orders
Order 5 bays or more of shelving and delivery is free - on the whole order.
That includes anything else you add to it: extra bays, containers, bins, workbenches, accessories. Once your order qualifies, nothing on it is charged for delivery.
Bulk discounts run alongside free delivery, and the quantities vary by product range. The tiers available on any given product are shown on its product page - you'll see the price update as you increase the quantity.
Pallet Deliveries
Larger orders - Pallet Racking, Longspan Shelving and most bulk orders ship on a pallet. Please read this before ordering, because pallet delivery works differently to a courier parcel.
What's included
Delivery is made kerbside, or to an accessible ground-floor delivery point. Deliveries use a tail-lift truck and a manual pallet truck.
What you need on site
- Clear access for an 18-tonne rigid delivery vehicle
- A level, firm, smooth surface - a manual pallet truck can't operate safely on gravel, grass or steep ground
- Someone available to take the delivery and move the goods from the kerbside to where you need them
What the driver can't do
Drivers can't carry pallets or goods up or down stairs, to upper floors, through buildings, or into individual rooms or offices. They aren't able to break down pallets, unpack goods or carry items from the pallet. Our drivers will help where they safely can, but they're working to a delivery schedule and can't normally stay longer than 20 minutes.
If the vehicle can't safely reach your premises, the driver will deliver to the nearest safe, accessible kerbside point.
Oversized items
Pallets or products over roughly 1.8 metres in length or height may not suit tail-lift delivery. These can need a forklift or other offloading equipment on site. If that applies to your order, call us on 090 9673261 before you order and we'll arrange it with you.
Not sure your site can take a pallet delivery? Call us on 090 9673261. It takes two minutes and it's a lot cheaper than a failed delivery.
Opening hours
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Monday to Friday — 9am to 6pm
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Saturday — 9am to 1pm
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Sunday — closed
Orders can be placed online at any time.
Returns and damaged goods
If something isn't right, contact us at info@rackzone.ie or call 090 9673261.
We accept returns on unused, unopened items in their original packaging, just let us know within 14 days of delivery. Because of the size and weight of most of our products, return carriage is at the customer's cost.
If your order arrives damaged or with parts missing, tell us within 7 days and we'll replace the affected components free of charge. A photo helps us sort it faster.
Read our full returns policy →
