RackZone promises a swift delivery of single or bulk orders anywhere in Ireland. We understand the importance of storage products and urgency of your needs. Hence, we have an efficient distribution system that will allow our customers to acquire their favourite storage items in the shortest time possible.
Next Day Delivery
If you place your order before 3pm from Monday to Thursday, you will get your delivery the very next day.
If an order is placed on Friday before 3pm it will be delivered on Monday, and if the order is placed after 3pm Friday or over the weekend it will be delivered on Tuesday.
If orders are placed after 3pm we will still best endeavour to get it out the next business day but it is not guaranteed.
Our Pallet Delivery Policy
- Pallet deliveries are made kerbside or to an accessible ground-floor delivery point only. Our pallet delivery service does not include delivery to upper floors, carrying goods up or down stairs, delivery into individual rooms/offices, or unpacking and moving goods from the pallet.
- There must be adequate access for an 18-tonne rigid delivery vehicle to safely reach the delivery location.
- Deliveries are made using a tail-lift truck and manual pallet truck. Pallet trucks can only operate safely on level, firm and smooth surfaces.
- Where the delivery vehicle cannot safely access the premises, the driver will deliver to the nearest safe and accessible kerbside location.
- Drivers cannot carry pallets or individual goods up or down stairs, to upper floors, through buildings or into specific rooms or offices.
- Drivers are not required to break down, unpack or manually carry goods from the pallet. While drivers will be as helpful as reasonably possible, this is subject to safety requirements and delivery schedules.
- Oversized pallets or products may require suitable offloading equipment, such as a forklift, to be available on site. Where this is required, arrangements should be made before delivery.
- Items or pallets exceeding approximately 1.8 metres in length or height may not be suitable for tail-lift delivery and may require alternative offloading arrangements.
- To maintain delivery schedules, drivers cannot normally remain at a delivery location for longer than 20 minutes.
Before ordering, customers should ensure that suitable arrangements are available to move the goods from the kerbside/ground-floor delivery point to their required location.
| Order Day | Delivery Day if you order before 3pm | Delivery Day if you order after 3pm |
| Monday | Tuesday | Wednesday |
| Tuesday | Wednesday | Thursday |
| Wednesday | Thursday | Friday |
| Thursday | Friday | Monday |
| Friday | Monday | Tuesday |
| Saturday | Tuesday | Tuesday |
| Sunday | Tuesday | Tuesday |
Opening Times
RackZone is open from 9am to 6pm Monday to Friday. On a Saturday, we are available from 9am to 1pm for orders and customer calls. Purchases online can be made anytime :-)
| Day | Opening Hours |
| Monday to Friday | 9am to 6pm |
| Saturday | 9am to 1pm |
| Sunday | Closed |
Free Delivery on Bulk Orders
When opting for bulk shelving orders of 5, 10 or 20 bay orders the delivery is for FREE! If you purchase additional items (excluding Longspan and Pallet Racking) the order delivery shall remain free.
PLEASE NOTE RACKZONE OPERATE A 95% NEXT DAY DELIVERY SUCCESS RATE. PLEASE ALLOW 48 HOURS WHEN PLACING YOUR ORDER
Returns
For information on product returns, please check out our returns policy here, or contact our team for more information.
