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  • Rated Excellent

  • Next day delivery on orders before 3PM

  • 100% Irish Owned stock in Ireland

Returns

Returns

We’re confident you’ll be happy with your purchase — but if you need to return an item, we’re here to help.

We accept returns for unused and unopened items. Due to the large size and weight of many of our products, we’re unfortunately unable to offer free returns. This means customers will need to cover the cost of returning the item. 

To arrange a return, please contact us at info@rackzone.ie within 14 days of receiving your order. All returned goods must be in their original condition and packaging.

 

Damage

If your order arrives with any damage or missing parts, we’ll sort it out as quickly as possible.

Please let us know within 7 days of receiving your delivery by emailing info@rackzone.ie or calling us directly. If possible, include a photo of the issue — this helps us resolve it faster. We will arrange for any damaged components to be replaced at no extra cost.

If you need further assistance, feel free to reach out to our team — we’re here to help.

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Trusted by...

Peter O’Mahony x RackZone.ie

We’re proud to team up with Irish rugby legend Peter O’Mahony as our brand ambassador. Known for his grit, leadership, and reliability — qualities that align perfectly with everything we stand for at RackZone.ie.

Peter recently transformed his home shed using our top storage solutions — turning a cluttered space into a clean, high-performance setup that works just as hard as he does.

RTÉ's Room To Improve

Are you drowning in clutter? Struggling to find a place for everything in your home, garage or workspace? You’re not alone. As seen on RTÉ One’s Room to Improve, rivet shelving is the unsung hero of organisation, capable of transforming chaotic spaces into models of efficiency.

Still unsure? We've got you covered.

What services do you provide?

We offer nationwide pallet racking installation as well as warehouse layout and design services.

Do you offer an assembly service?

Many of our products come flat packed but are very easy to assemble, such as our boltless shelving. We can, however, work with you on larger projects such as kitting out a warehouse with pallet racking. We have a team of people nationwide who are happy to help you with this.

How soon can you deliver my purchase?

Along with our fulfilment partners, we do our very best to get your order to you on the next business day providing you order by 3pm Monday to Thursday.

What if my product is not what I expected?

We have utmost confidence in our products and aim to make our website descriptions and photographs as clear and as accurate as possible. However if you have any issues whatsoever please contact us by phone or email and we will be more than happy to help.

Can I physically visit you?

Yes, of course. We are located in Poolboy, Ballinasloe just off the M6 motorway. You'll find our full address on our Contact Us page. Our opening hours are Mon-Fri 9am-6pm and Sat 9am-1pm.

What are the star ratings I see on the website?

We take customer satisfaction very seriously so we use a 3rd party, unbiased system called Trustpilot. Trustpilot sends post-sale, entirely impartial surveys to our customers, giving you the opportunity to tell us about your experience.

What if my product arrives damaged?

In the unlikely event that your product arrives damaged, please give us a call or send us an email and we will do our very best to resolve the issue as quickly as possible.

What services do you provide to businesses?

Our commercial customers can benefit from our professional pallet racking installation, and warehouse layout and design services.

Can RackZone kit out my warehouse?

That's what we're here for! So we can meet your requirements, simply get in touch and tell us:
1. The size (length, width, height) of the area in square feet that you want to kit out.
2. What type of storage products you require, i.e. pallet racking, shelving etc.

How much does delivery cost?

Delivery varies depending on the product and the size of your order. You will see the total cost of delivery at checkout before you complete payment.